Chicago Contact Center Leadership Roundtable

  • 06 Nov 2020
  • 12:00 PM - 1:00 PM
  • Virtual Zoom Meeting

Registration is closed

The Chicago Midwest Contact Center Association is very excited to continue the Contact Center Leadership Roundtable with our second session. Our goal is to provide a space to share and connect with like-minded contact center leaders without a sales pitch or sales angle for participants. The event will be facilitated by the MWCCA and our goal is helpful dialog around what’s happening in our centers and where/ how to take the next appropriate steps for our organizations.

The format will be a moderator-led roundtable discussion designed to network with other contact center leaders and gain insight into what others are doing in their respective organizations:

  • WFH Productivity
  • Attendance during COVID
  • Return to work strategy
  • Engagement, motivation, mental health
  • Ramp up/down, filling down time
  • Top of mind topics for you and your contact center 

The event is invite only (limited to 20 participants) so please register soon and we will connect with you to confirm registration.  

If you have any questions prior to the event, please reach out. We look forward to a great discussion!




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